Software Project as A System

¥  Stakeholders are people who have a stake or interest in the project.

¤  It is important that they be identified as early as possible, because PMs need to set up adequate communication channels with them right from the start.

¥  Stakeholders might be:

¤  internal to the project team

¢  under the direct managerial control of the project leader

¤  external to the project team but in the same organization

¢  Example:

¤  assistance of the information management group

¤  assistance of the users

¢  The commitment of the people involved has to be negotiated

¤  totally external to the organization

¢  Example:

¤  Customers/users  who will benefit from the system that the project implements

¤  Contractors who will carry out work for the project

¥  LEVELS OF DECISION MAKING & INFORMATION:

¤  Strategic Decision Making

¢  essentially about deciding objectives

¤  Tactical Decision Making

¢  ensures that the objectives are fulfilled

¤  Operational Decision Making

¢  relates to the day-to-day work of implementing the project